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- What is eHerkenning
- Which eHerkenning level do I need?
- What are the costs of eHerkenning?
- Can I share my eHerkenning or Digidentity account or transfer it to another person?
- Can I apply for eHerkenning without a Chamber of Commerce number?
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- How do I apply for eHerkenning?
- How does Digidentity verify my identity?
- How does Digidentity verify a company?
- What is a Letter of Authorisation?
- Payments for eHerkenning subscriptions
eHerkenning
Information regarding the registration and use of eHerkenning
Getting eHerkenning
Letters of Authorisation
- What is a Letter of Authorisation?
- How do I submit an authorisation letter correctly?
- Why do I need multiple Letters of Authorisation?
- How long does the signature verification of an authorisation letter take?
- My registration is pending or incomplete after submitting an authorisation letter
- What should I do if my authorisation letter has expired?
Using your eHerkenning
- I receive a message that I am not authorised when logging in with eHerkenning
- How do I log in with eHerkenning?
- How do I file a tax return with the Tax Authorities (Belastingdienst) on behalf of a Fiscal Unit?
- I receive a message that my smartcard was not found when logging in with eIDAS. What can I do?
- How do I log into the Tax Authorities (Belastingdienst) website with a chain authorisation?
- I cannot log in to Stichting EPS (Roy-Data 2.0) - what can I do?
Company Administrators
- How do I become a Company Administrator?
- As a Company Administrator, how do I invite an employee to register for eHerkenning?
- What are roles and how do I use them for eHerkenning?
- How do I authorise an employee for eHerkenning?
- How can I adjust an employee’s authorisations?
- What is the Self Service Portal?
Managing your eHerkenning
- I cannot access my Digidentity Wallet app. How do I regain access?
- How can I change or upgrade my eHerkenning?
- How do I cancel my eHerkenning subscription?
- How do I add an employee to eHerkenning for my organisation?
- How do I add another organisation to my eHerkenning account?
- The price adjustment for my eHerkenning upgrade was not processed correctly. What should I do?
Chain Authorisations
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- What is the difference between an eHerkenning authorisation and a chain authorisation?
- How can I modify or change a chain authorisation?
- Why must the services of the client and intermediary match exactly?
- Does every portal support chain authorizations?
- Who ensures that a chain authorisation between me and my customer is properly configured?
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- How can I request an eHerkenning chain authorisation as an intermediary?
- Does my client receive a notification when I request a chain authorization?
- How can I log in with a chain authorisation?
- How do I alter a received chain authorisation?
- I have requested a chain authorization as an intermediary, but I do not see it when I try to log in.
eHerkenning Without KVK
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- What do I need in order to register for eHerkenning Without KVK?
- How do I add an organisation without a KvK number to my Digidentity account?
- Can I become company admin after purchasing eHerkenning without KvK?
- How do I begin the registration process for eHerkenning Without KVK?
- Can I register for eHerkenning Without KVK as an individual?
eHerkenning level 3 Tax
eHerkenning PROBAS
- What do I need to register for eHerkenning PROBAS?
- How do I start the registration for PROBAS?
- Where can I find my organisation's PROBAS number?
- How do I designate an authorised PROBAS representative?
- Why is my PROBAS not progressing?
- Can I retry my eHerkenning PROBAS application to verify that I am the Authorised Representative?
Legal & Compliance