eHerkenning

• General information ▶
  • What is eHerkenning
  • How do I add a new company to my account?
  • I don’t know which eHerkenning level I need
  • What are the costs of eHerkenning?
  • How can I upgrade my eHerkenning?
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• Registration ▶
  • How do I renew an authorisation?
  • How do I apply for eHerkenning?
  • I have received the 'Green Tiger' error message when submitting letters, what can I do?
  • How long does it take to complete an eHerkenning registration?
  • In-Registration Payments for eHerkenning subscriptions - Payment Change
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• Cancelling/transferring eHerkenning ▶
  • How do I cancel my eHerkenning subscription?
  • Can I share my eHerkenning account?
  • I am leaving my job, can I transfer my account to a colleague?
• eHerkenning level 3 Tax ▶
  • Can I log in to the Chamber of Commerce, the RVO or Customs with eHerkenning level 3 Belastingdienst?
  • Can I apply for compensation for the use of eHerkenning 3 - Belastingdienst?
• Sole proprietorship ▶
  • Can I apply for eHerkenning level 3 or 4 as a sole proprietor?

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• Video instructions ▶
  • Self-Service Portal introduction

• I have eHerkenning and want to become administrator
• Manage eHerkenning: Invite Users and Modify Permissions
• How do I cancel an employee's subscription?
• How do I extend an employee's authorisation?
• How can I find out who the Company Administrator of my organisation is?
• How do I get access to the Self Service Portal with eHerkenning level 3 Belastingdienst?

• General information ▶
  • How do I renew chain authorisations that are about to expire?
  • How can I modify or change a chain authorisation?
  • Who ensures that a chain authorisation between me and my customer is properly configured?
• I want to authorise an intermediary ▶
  • How can I grant a chain authorisation to an intermediary?
• I want to be authorised as an intermediary ▶
  • How can I request an eHerkenning chain authorisation as an intermediary?
  • How can I log in with a chain authorisation?
  • How do I request a chain authorisation for a customer with a different eHerkenning supplier?
  • Can I add a chain authorisation to a ‘Role’?

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• SMS Authenticator ▶
  • Can I change the phone number associated with my SMS authenticator?
  • How do I add an SMS authenticator to my account?
  • What can I do if I don't receive an SMS code?

• How do log in with eHerkenning on behalf of a fiscal entity?
• I can't log in because my email keeps being requested (login loop), what can I do now?
• I receive a message that my smartcard was not found when logging in with eIDAS. What can I do?
• I cannot log in to Stichting EPS (Roy-Data 2.0) - what can I do?
• How do I log in with eHerkenning?

• How long does the signature verification of an authorisation letter take?
• Why is my letter of authorisation rejected?
• What should I do if my authorisation letter has expired?
• How do I ensure the letter(s) and personal data are successfully delivered?
• Why have I received multiple letters?
• Why can't my authorised signatory approve the use of eHerkenning?

• General information ▶
  • What do I need in order to register for eHerkenning Without KVK?
  • How do I begin the registration process for eHerkenning Without KVK?
  • Can I register for eHerkenning Without KVK as an individual?
• Fiscal number ▶
  • What is a Fiscal (FI) Number ?
  • Where can I find my Fiscal (FI) Number?
  • My Fiscal (FI) Number is not recognised, what can I do?
• Letter of Authorisation ▶
  • What legal document can I use to prove the status of my organisations legal representatives?
  • How can I ensure that my Letter of Authorisation is uploaded correctly?
• Troubleshooting ▶
  • My registration for eHerkenning without KVK is stuck on pending, what should I do?
  • I do not have a registration at the KVK, or the Tax Authority, what can I do?
  • I am unable to complete the registration for eHerkenning Without KVK

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• What do I need to register for eHerkenning PROBAS?
• Where can I find my organisation's PROBAS number?
• How do I designate an authorised PROBAS representative?
• How do I start the registration for PROBAS?
• My PROBAS registration is stuck on pending, what should I do?
• Can I retry my eHerkenning PROBAS application to verify that I am the Authorised Representative?

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