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- What is eHerkenning
- Which eHerkenning level do I need?
- What are the costs of eHerkenning?
- Can I share my eHerkenning or Digidentity account?
- Which variants of eHerkenning level 3 does Digidentity offer?
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- How do I apply for eHerkenning?
- How does Digidentity verify my identity?
- How does Digidentity verify a company?
- What is a Letter of Authorisation?
- In-Registration Payments for eHerkenning subscriptions - Payment Change
eHerkenning
Information regarding the registration and use of eHerkenning
Getting eHerkenning
Letters of Authorisation
- What is a Letter of Authorisation?
- How do I ensure the letter(s) and personal data are successfully delivered?
- How can I ensure that my Letter of Authorisation for eHerkenning without KVK is uploaded correctly?
- How long does the signature verification of an authorisation letter take?
- Why is my letter of authorisation rejected?
- What should I do if my authorisation letter has expired?
Managing your eHerkenning
- How do I renew an authorisation?
- How do I cancel my eHerkenning subscription?
- How do I add a new company to my account?
- How do I renew my eHerkenning subscription?
- I have been deregistered from the Chamber of Commerce, can I register for eHerkenning?
- How can I upgrade my eHerkenning?
Company Administrators
Using your eHerkenning
Chain Authorisations
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- What is the difference between an eHerkenning authorisation and a chain authorisation?
- How do I renew chain authorisations that are about to expire?
- Why must the services of the client and intermediary match exactly?
- Does every portal support chain authorizations?
- How can I modify or change a chain authorisation?
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- How can I request an eHerkenning chain authorisation as an intermediary?
- Does my client receive a notification when I request a chain authorization?
- I have requested a chain authorization as an intermediary, but I do not see it when I try to log in.
- How can I log in with a chain authorisation?
- Can I request a chain authorisation for a customer with a different eHerkenning supplier?
eHerkenning Without KVK
eHerkenning level 3 Tax
eHerkenning PROBAS
- What do I need to register for eHerkenning PROBAS?
- Where can I find my organisation's PROBAS number?
- How do I designate an authorised PROBAS representative?
- How do I start the registration for PROBAS?
- My PROBAS registration is stuck on pending, what should I do?
- Can I retry my eHerkenning PROBAS application to verify that I am the Authorised Representative?
General
Troubleshooting
- I can't log in because my email keeps being requested (login loop), what can I do now?
- Why has my coupon code not been accepted?
- I receive a message that my smartcard was not found when logging in with eIDAS. What can I do?
- I cannot log in to Stichting EPS (Roy-Data 2.0) - what can I do?
- I have received the 'Green Tiger' error message when submitting letters, what can I do?
- My registration for eHerkenning without KVK is stuck on pending, what should I do?