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  1. Digidentity
  2. eHerkenning
  3. Managing your eHerkenning

Managing your eHerkenning

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    • I cannot access my Digidentity Wallet app. How do I regain access?
    • How can I change or upgrade my eHerkenning?
    • How do I cancel my eHerkenning subscription?
    • The price adjustment for my eHerkenning upgrade was not processed correctly. What should I do?
    • How do I add another organisation to my eHerkenning account?
    • How do I add an employee to eHerkenning for my organisation?
    • How do I switch between multiple organisations in my account?
    • My product is missing from My Digidentity or Digidentity Wallet
    • Why has my eHerkenning authorisation been revoked?
    • How do I renew an expired or soon-to-expire authorisation?
    • What should I do if my Chamber of Commerce (KVK) number or company details change?
    • How do I renew my eHerkenning subscription?
    • Can I take over someone else’s eHerkenning or transfer mine?
    • I have been deregistered from the Chamber of Commerce, can I register for eHerkenning?
    • How can I find out who the Company Administrator of my organisation is?
    • How do I add a security key?
    • Can I change the phone number associated with my SMS authenticator?
    Digidentity helpdesk