Would you like to apply for eHerkenning? Below you will find a step-by-step explanation of the application process and the checks we perform.
Digidentity provides eHerkenning at different assurance levels (2+, 3 and 4). The higher the level, the greater the certainty for service providers regarding your identity. Higher assurance levels require additional verification checks.
1. Choose the correct level and start your application
Visit our eHerkenning page and select the required level and subscription duration.
- Not sure which level you need? Use our eHerkenning level checker .
- Unsure which variant of eHerkenning level 3 applies to your situation? Read this article .
2. Download the Digidentity Wallet app
During the application process, you will be asked to use the Digidentity Wallet app. The app is available free of charge in the App Store and Google Play.
The Digidentity Wallet provides secure access to your Digidentity products. You use the app to verify your identity during the application process and to confirm login requests or other important actions.
During the application, you will set up a personal authenticator. This is your two-factor authentication method, secured with a self-chosen 5-digit PIN code.
More information about the Wallet can be found here: What is the Digidentity Wallet app?
3. Identity verification
During the application process, we verify your identity via the Digidentity Wallet app.
You will be asked to upload a valid identity document (passport, ID card, or driving licence) and take a selfie. For higher assurance levels, an NFC scan of your document may also be required.
Would you like to know how this works in detail? Read: How does Digidentity verify my identity?
Please note: If you use a driving licence for identification, it must be issued in the Netherlands. Driving licences from other countries are not accepted for eHerkenning.
4. Company verification and authorisation
In addition to verifying your identity, we also verify your organisation and your authority to act on its behalf.
Using your Chamber of Commerce (KvK) number, we retrieve an official extract from the Dutch Trade Register. Based on this extract, we determine who is legally authorised to represent the organisation.
If you are not independently authorised, we will generate one or more Letters of Authorisation for the authorised representative(s). The authorised representative(s) must sign the document and upload it via the Digidentity Wallet app.
More information:
- How does Digidentity verify a company?
- What is a Letter of Authorisation?
- What do ‘employee’ and ‘company administrator’ mean within Digidentity?
As part of the approval process, we verify whether the signature on the Letter of Authorisation matches the signature on the identity document provided.
Once the documents have been manually approved (on working days between 09:00 and 17:00 CET), your eHerkenning login will be activated.
5. Logging in with eHerkenning
Once your application has been completed, you can immediately log in to service providers that require eHerkenning (such as the Dutch Tax and Customs Administration or UWV).
Select ‘Log in with eHerkenning’ at the service provider and confirm your login via the Digidentity Wallet app.
Would you like to know how long the process takes? Read: How long does an eHerkenning application take?
Questions?
If you need assistance, please contact our Service Desk at helpdesk@digidentity.com or use the chat function.