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eHerkenning
Information regarding the registration and use of eHerkenning
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SERMI
Information about SERMI
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eSignatures
Find information regarding all our eSignature products here.
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PKIo Certificates
Everything about our PKIo certificates can be read here.
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SVB
Find all information regarding the Sociale Verzekeringsbank here.
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Other Products
Product specific information and guidance.
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Digidentity Account
Help and guidance on your Digidentity account, including creation, login, settings, and security.
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Digidentity Wallet
Help articles about using the Digidentity Wallet app for identity verification, authentication.
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Self-Service Portal (SSP)
Organisation management, Users and Authorisations, Invoicing
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Finance Questions
Information related to costs, cancellation, and more
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Privacy and Data Protection
Information on how Digidentity handles and protects your personal data.
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Our Service Desk support is only available in English and Dutch
Depending on the product you need assistance with, please contact either the EU or the UK Service Desk
Promoted articles
- What is the difference between an eHerkenning authorisation and a chain authorisation?
- Self-Service Portal introduction
- How do I renew chain authorisations that are about to expire?
- What do I need in order to register for eHerkenning Without KVK?
- Can I become company admin after purchasing eHerkenning without KvK?
- How can I request an eHerkenning chain authorisation as an intermediary?
- How can I grant a chain authorisation to an intermediary?
- How do I renew an authorisation?
- How do I ensure the letter(s) and personal data are successfully delivered?
- Company admin level 4 product
- I have eHerkenning and want to become administrator
- Manage eHerkenning: Invite Users and Modify Permissions
- How do log in with eHerkenning on behalf of a fiscal entity?
- I can't log in because my email keeps being requested (login loop), what can I do now?
- Professional Certificate Accountants
- How do I upload my identity document?
- How do I restore access to my Digidentity App (2FA/Smart Card/Certificate)?
- What is a certificate?
- My certificate is about to expire. How can I renew it?
- How do I restore access to my Digidentity App (2FA/Smart Card/Certificate)?
- How do I transfer my account to a new phone?
- Why am I receiving an animal error code in the Digidentity wallet app?
- Company admin level 4 product
- How do I invite employees to register?
- Self-Service Portal introduction
- I have received a 'Final Notice' email, what does this mean?