Returning, Guidance, Troubleshooting
- How do I upload my identity document?
- What is a QR code and where can I find it?
- Why is the open app button not working?
- What is NFC?
- I'm having trouble using NFC
- I don't have a compatible device, what now?
- Processing is taking longer than expected: What do I do?
- Why was my document upload rejected?
- Why do I need to provide previous address history?
- My address is not listed, what do I do?
- Do I need to provide my gender?
- What is a manual check?