If your phone does not support NFC, or if your identity document does not contain a biometric chip, and the product allows it, you can use an alternative method to verify your identity. The steps for this vary depending on the type of identity document you use.
The following instructions assume that you will scan the QR code during your registration. You can continue the registration process as follows:
- Log into https://my.digidentity.eu/ using your Digidentity credentials.
- After logging in, you will be directed to your ‘Account’ page. Here you will find an overview of your account information and any services for which you have started registration. Products that are still pending completion will be listed under Continue Registration.
- Click Continue on the product you want to complete.
- Click the Upload your identity document bar.
- Open the Digidentity Wallet app and select Scan QR code.
- Point your smartphone at the QR code displayed on your screen.
Please also note the following tips
You can now upload your identity document by taking a picture instead of scanning via NFC. Depending on the product, you may be able to use a passport, ID card, or driving licence.
Passport
- Select Passport in the upload screen.
- You will be asked whether your passport has a chip symbol.
- Select No, there’s no chip symbol.
You will then be asked to take a picture of your passport.
ID Card
- Select ID Card in the upload screen.
- You will be asked whether your card has a chip symbol.
- Select No, there’s no chip symbol.
You can now take pictures of both sides of your ID card.
Driving Licence
- Select Driving Licence in the upload screen.
- You will be asked whether you have a Dutch driving licence.
- Select No, not a Dutch driving licence.
You can now take pictures of both sides of your driving licence.
For more information on uploading your identity document without NFC, please watch the video below: