Logo
Submit a request
  1. Digidentity
  2. General

General

Security, privacy, and general information about digidentity

About Digidentity

  • What is Digidentity?
  • How to contact us
  • Comments and complaints

Data and Security

  • I received an email saying that my Digidentity profile has been updated
  • What do I do if I notice suspicious activity on my account?
  • What personal data does Digidentity collect?
  • Is the information on my Digidentity account secure?

Privacy

  • How can I access the personal data Digidentity holds about me?
  • Where can I find Digidentity's privacy statement?
  • Who can I contact in regards to Digidentity's privacy statement?
  • Why has the Privacy Statement been updated?
  • What does the GDPR mean?
  • What rights can EU citizens derive from the GDPR?

Other Questions

  • What can I do if I can't complete my GOV.UK Verify registration?
  • I have Power of Attorney. Can I register on behalf of someone?
  • Why do I see a 500 error or 404 error?
  • Why has my session expired?
  • Alternative ways to apply for a basic DBS check
  • Will verifying with Digidentity affect my credit report?
Digidentity helpdesk