General

About Digidentity

• Who are Digidentity?
• Why should I choose Digidentity over other identity providers?
• Contact us

GOV.UK Verify

• The basics of verifying your identity
• Are there any fees or charges?
• What services can I access using Digidentity?
• How does Digidentity verify my identity?
• I logged out during the verification process. How do I get back to my registration?
• How do I access my required service after being verified?

General FAQs

• I have Power of Attorney. Can I register on behalf of someone?
• Why do I see a 500 error?
• Why do I see a 404 error?
• Why has my session expired?

Data and Security

• I received an email saying that my Digidentity profile has been updated
• Beware of phishing emails
• Why is the government using private sector providers?
• Will verifying my identity affect my credit report?
• What do I do if I notice suspicious activity on my account?
• How is my information kept secure?