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  1. Digidentity
  2. General

General

About Digidentity and GOV.UK Verify

About Digidentity

  • Why have I been directed to verify my identity?
  • What is Digidentity?
  • How does Digidentity verify my identity?
  • What services can I access using Digidentity?
  • Are there any fees or charges?
  • How to contact us

GOV.UK Verify

  • What can I do if I can't verify online?
  • My verification is complete. How do I log in to GOV.UK services?
  • Why have I reached a queue when trying to create my GOV.UK Verify account?
  • How do I get back to the registration web page?
  • Alternative ways to apply for a basic DBS check
  • How can I see the status of my DBS check?
See all 7 articles

Data and Security

  • I received an email saying that my Digidentity profile has been updated
  • Will verifying my identity affect my credit report?
  • What do I do if I notice suspicious activity on my account?
  • How is my information kept secure?

Other Questions

  • I have Power of Attorney. Can I register on behalf of someone?
  • Why do I see a 500 error or 404 error?
  • Why has my session expired?
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