As of 1 October 2026, we no longer support SMS verification for security reasons. This means you will no longer receive an SMS code when logging in.
Unfortunately, the option to log in via SMS is still displayed on the login screen. We apologise for any confusion this may cause. We are working on removing this option.
You can now log in using the Digidentity Wallet app on your smartphone. This allows you to securely confirm your login attempts without an SMS code. You can sign in to the Wallet app using the email address associated with your Digidentity account.
Once you have set up the app, you can log in to your account and access services using eHerkenning by scanning the QR code on the login screen with the Digidentity Wallet app.
Why are we discontinuing SMS authentication?
It is widely recognised within the cybersecurity industry that SMS authentication is vulnerable to fraud and misuse. For this reason, we have decided to phase out this authentication method.
The Digidentity Wallet app as an alternative
As an alternative, you can use the Digidentity Wallet app. The app functions as a secure authenticator and is protected by a personal five-digit PIN. The Wallet app provides a higher level of security than SMS authentication.
More information:
https://www.digidentity.eu/news/sms-authentication-is-being-phased-out