In order to check the status of a users registration process, and whether it has been completed, a organisation administrator can take the following steps:
Using a desktop computer, log in to https://selfservice.digidentity.eu/
Click on the organisation
Click on 'Users' in the left-hand menu
Select the user in question
- Under the 'Subscriptions and Products' section, look at the registration in question
If completed, there will be a green 'Completed' status to the right of the product name.