Important: Only Company Administrators can view, download, and pay invoices in the Self Service Portal.
If you do not see the Invoices section, your account may not have Company Administrator permissions.
If you are not a Company Administrator, invoices will instead be sent by email from noreply@digidentity.eu.
Please note: If a coupon code for pre-purchased accounts was used during the invitation process, no invoice will be generated in the Self Service Portal.
Accessing invoices
- Log in to the Self Service Portal .
- Select the organisation for which you would like to view invoices.
- In the left-hand menu, click Invoices.
- You will see an overview of all invoices, including:
- Invoice number
- Due date
- Invoice status
- Outstanding amount
Paying an invoice
- Click Pay now next to the invoice you want to pay.
- You will be redirected to a secure payment page where you can pay using:
- iDEAL/WERO
- Credit Card (Mastercard, Visa, Amex)
Managing invoice preferences
- Click Invoice settings in the top-right corner of the invoice page.
- Here you can:
- Change the invoice email address
- Add or update a purchase order (PO) number
- Select the monthly billing date for invoices
Note: To add or edit the PO number for a specific invoice, use the three-dot menu next to that invoice.
Downloading an invoice
- Click the three-dot menu next to the invoice.
- Select Download invoice.