How do I view and pay invoices in the Self Service Portal?

Company Administrators can view and pay invoices for any employee, customer, or client invited to register via the Self Service Portal.

(Please note: During the invitation process, if you have used a coupon code for pre-purchased accounts, you will not receive an invoice in the SSP.)

Access

1. Log in to the Self Service Portal
2. Select the organisation you would like to pay an invoice for.
3. On the left hand menu, click 'Invoices'
4. All invoices will be listed here, with the invoice number, due date, status and amount to be paid.

Payment

1. Click on the 'Pay now' button, to the right of each listed invoice.
2. You will be brought to a secure payment page to enter your credit card details (Visa, Amex, or Mastercard)

Edit Preferences

1. You can click the 'Invoice settings' button at the top right to edit the invoice preferences for your organisation.
2. Here you can edit the email address that receives the invoices, enter a purchasing order (PO) number (if applicable) and set which day of month to be billed for all invoices.
   
   NB: To add or edit the PO number of individual invoices, the three dot menu to the right of the individual invoice will need to be used.

Download

1. Click on the three dot menu to the right of the invoice
2. Then select 'Download Invoice'.