Assuming that all data has been provided correctly, you can complete the registration for eHerkenning level 2+ and 3 within one working day. A registration for eHerkenning level 4 Remote requires a face-to-face appointment to be carried out by a member of the Service Desk.
During registration, the service desk performs a few checks. We check the selfies, whether you are authorized and whether you have provided the correct data. These checks are performed manually. These checks are only performed on working days from 09:00 to 17:00.
Are you stuck at a registration step for more than one day? Send an email to helpdesk@digidentity.com, or click on the chat icon at the bottom right of this page.