To download and use the Digidentity app, you will need a smartphone or tablet that can install apps. The app cannot be installed on a desktop computer or laptop.
To use the Digidentity app, you need a mobile phone that meets the following minimum requirements:
- iOS version 14 or higher for Apple iPhones;
- Android version 9 or higher for Android smartphones;
- A main (rear-facing) camera and a selfie (front-facing) camera;
Android Go, unique operating systems such as Oppo and Xiaomi, and phones rooted or modified in any other way are not supported.
Minimum app version
The minimum version of the Digidentity app is 6.24.0 for Android and 6.19.0 for iOS. Lower versions of the Digidentity app may not work or may not work correctly.
Rooted/Jailbroken Devices
For security reasons, Digidentity does not support rooted/jailbroken devices.
If your device is not compatible, please see the following article for information on how to continue: I don't have a compatible device, what now?