To renew your PKIo SBR certificate, you must follow the steps below;
- Log into your Digidentity account via: my.digidentity.eu
- Click 'Certificates'
- Click on your company
- Click 'Certificates'
- Click on the certificate that is due to expire
- Click 'Refresh'
- Click 'Next'
- If you have received a promo code; Enter the code and click 'Apply'.
- No code? Leave the field empty.
- Click 'Next'
Are you stuck with the identity check? Then look at the following page:
My PKIo SBR application is rejected at the 'Identity check' step.
- Click 'Next'
- Click 'Confirm'
- Click 'Generate'
- Select the recommended file type (.pfx). If necessary, you can also choose one of the other file types
- Secure the certificate with a password. Enter it a second time to confirm the password
- Click 'Save'
You can only download the certificate once. Therefore, keep the certificate and password safe. If you can no longer find the certificate or if you no longer have the password for the certificate, you will have to request a new certificate using the method above.
Settlement
If you have performed the renewal action before the end of the term of your existing PKIo SBR certificate, you may be able to request a settlement. This will prevent you from missing out on term that you have already paid for. After you have received an invoice, send an e-mail with the old and new invoice to debiteuren@digidentity.com, and request for a settlement.