In order to check the status of a users registration process, and whether it has been completed, a Company Administrator can take the following steps:
- Log into the Self Service Portal
- Click on the organisation
- Click on 'Users' in the left-hand menu
- Select the user in question
- Under the 'Subscriptions and Products' section, look at the registration in question
If completed, there will be a green 'Completed' status to the right of the product name.
For more information, please consult the video below: