As a Company Administrator, you can view, download and pay invoices in the Self Service Portal. You can also change your organisation’s invoice settings.
Only Company Administrators can access Invoices.
Cannot see Invoices? Your account may not have Company Administrator permissions.
If a discount code for pre-purchased accounts was used, an invoice will not be generated in the Self Service Portal.
Open your invoices
- Log in to the Self Service Portal.
- Select the relevant organisation.
- Select Invoices.
View or download an invoice
Under Invoices, you can view all invoices for your organisation.
- Select the three dots next to the invoice.
- Select Download invoice.
Pay an invoice
- Select Pay now next to the invoice.
- Pay on the secure payment page using iDEAL/Wero or a credit card.
Change the billing email address
- Select Invoice settings.
- Select the pencil icon next to the current email address.
- Enter the new email address and select Continue.
- Enter the confirmation code sent to the new email address.
- Select Confirm.
Add or change a PO number
- Select Invoice settings.
- Enter the PO number.
- Select Update.
To remove the PO number, clear the field and select Update.
Set a monthly invoicing day
- Select Invoice settings.
- Under Monthly invoicing day, enter a number from 1 to 25.
- Select Update.
This only applies to invoices for new registrations. It is not an instalment payment arrangement.
To remove this setting, clear the field and select Update.
Have a question about an invoice? Contact debiteuren@digidentity.com.