The business email address can be changed by the company administrator. For more information on becoming a company administrator, please visit our FAQ page.
The company administrator can change the email address that receives approval requests and invoices as follows:
- Log into the Self Service Portal;
- Click on the relevant organisation;
- Click on 'Invoices';
- Click on 'Invoice Settings';
- Click on the green pencil next to the current business email address;
- Enter a new billing email address and select 'Continue';
- Enter the confirmation code you received on the new email address and click 'Continue'.
If you have any additional questions, please send an email to debiteuren@digidentity.com.