How to get in contact
If you have any questions or need help with our service, our service desk is available through the following channels:
- Email: helpdesk@digidentity.co.uk
- Phone: 0330 05 83 454
- Live chat: available via your Account Page
Opening hours
- Live chat support: weekdays from 8am to 10pm, and weekends 8am to 5pm
- Phone support: weekdays from 8am to 4:30pm, and weekends 8am to 12 noon
Costs
Calls cost no more than calls to geographic numbers (01 or 02) and your telecoms provider must include these calls in inclusive minutes and any discount schemes in the same way.
Complaints and feedback
For complaints, feedback, or comments, please see the following page: Comments and complaints