If you have any questions or need help with our service, our service desk is available through the following channels:
- Email: helpdesk@digidentity.co.uk
- Phone: 0330 05 83 454
- Live chat: available via your Account Page
Our customer service desk is open:
Monday to Friday from 08:00 to 22:00 (UK time).
Saturday and Sunday from 08:00 to 17:00 (UK time).
Calls cost no more than calls to geographic numbers (01 or 02) and your telecoms provider must include these calls in inclusive minutes and any discount schemes in the same way.
For complaints, feedback, or comments, please see the following page: Comments and complaints