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  2. GOV.UK Verify

GOV.UK Verify

Registering for UK government services

Adding your personal details

  • Digidentity was unable to verify my identity. What now?
  • Processing is taking longer than expected: What do I do?
  • Do I need to provide my previous name(s)?
  • Why do I need to provide previous address history?
  • I received an email saying that my registration couldn't be completed

Prove your identity

  • What documents will I need to prove my identity?
  • Why are my UK driving licence details being rejected?
  • Why are my UK passport details being rejected?
  • Can I verify using an expired document?
  • What are the identity questions?

About GOV.UK Verify

  • Why have I been directed to verify my identity?
  • How does Digidentity verify my identity?
  • What services can I access using Digidentity?
  • Is the information on my Digidentity account secure?
  • Are there any fees or charges?
  • Will registering for GOV.UK Verify affect my credit report?

GOV.UK services

  • I received a letter from HMRC Digital Services stating that I can no longer log in with GOV.UK Verify. What do I do?
  • What can I do if I can't verify online?
  • How do I log in to GOV.UK Verify with Digidentity?
  • Why is the GOV.UK service I want to access no longer available via Digidentity?
  • My verification is complete. How do I log in to GOV.UK services?
  • Alternative ways to apply for a basic DBS check
See all 7 articles
Digidentity helpdesk