After you have clicked 'start the registration' on our Welcome to Registration page, the eSGN product will then be indefinitely linked to your Digidentity account, unless you request otherwise. This means that any progress you make in the registration process will be automatically saved, so that in the event that you do 'drop off' or even loose connection, you can simply log back in and pick up where you left off. You do NOT have to start the registration again, you will just continue from the last completed step.
The steps to return to registration do vary depending on whether you started the registration on your PC/Desktop or directly from your Smartphone.
How do I continue the registration using my PC/Desktop?
- Log back into your account by going to https://my.digidentity.eu/
- After logging in, you will be taken to your Account page. Here you will have an overview of your account information and the services you have started the registration for.
3. There will be a section in your account settings labelled 'Continue Registration'. Click 'Continue'.
4. After clicking 'Continue' you will be taken directly back to the registration process, exactly where you left off.
How do I continue registration from within the Digidentity app?
- Open the Digidentity app on the mobile device where you initiated the registration.
- You will be taken to a list of your 'Authenticators'. Click where you see your email address/name.
- Provide your 5 digit pin code to log into your account.
4. Once logged in, you will be taken to your profile. If you do not have any existing products on your account you will need to select 'Register your first service'.
Note: If you have previously completed products on your account this tab will show as 'Show Services'.
5. Once you click 'Register your first service' this will take you to a page of services you have started the registration for as well as 'Available Services' you can purchase. To continue the registration for your chosen service, select the relevant product showing under 'Continue Registration'.
6. Once you select the Service you wish to continue registering for, you will be immediately redirected back to the registration process. All the previous completed steps will be saved.