In order to continue proving who you are, we require you to provide minimum of one years UK address history in your profile.
For this reason, when you have moved address, it's important that you do not replace your existing address, but add it as a new one. You can do this using the steps below:
1. Go to the Digidentity login page (https://my.digidentity.eu) and provide your login details to access the account.
2. Update your address details from the 'Address Details' section.
3. From here, you can add a new address using the relevant button.
Once you have updated your address, your details will automatically be reprocessed so that we can gather information from the updated address you have provided.
If you have any questions about this, please do not hesitate to contact our team for further assistance.