eSGN Qualified Registration Steps via Invitation – Digidentity

The information in this article highlights the registration steps for when you have been invited to register for our Qualified Electronic Signature (QES) by your company administrator. It is possible to complete the registration process using either your PC/Desktop and your mobile device or using only your mobile device. Depending on which method you use to complete the registration, the steps do vary.

NOTE: To complete the registration it is important that you have a valid and NFC-compatible photo-ID document (passport, driving licence, national ID card, or residence permit).

Registration using your PC and Mobile Device

You should have received an invitation to register for eSGN Qualified from your company administrator. After receiving the invitation, click 'Accept invite' to begin the registration process.

Not sure if you have received an invitation? In that case please contact your designated company administrator.
After accepting the invitation you will be asked to create your Digidentity account by entering your email address, a password and accepting the terms and conditions.

Your password should be at least 10 characters long and contain the following:
- - at least one upper-case letter.
  - at least one lower-case letter.
  - at least one number.
You will now be prompted to enter the 8-digit confirmation code sent your email address.

Haven't received received your confirmation code? Click here.
After your account has been created you will be taken to our 'Welcome to Registration' page. You can see the registration steps on the left hand side. Click 'Start the Registration' to begin registration for your Qualified Electronic Signature.
Here you are presented with instructions to download the Digidentity app and add your two-factor authentication to secure your account. This requires you to scan the QR code on your screen (using the app) to create your smart card (5-digit PIN).

Note: If you do NOT see a green tick next to the steps 'Add your company details' and Promo code' on the left hand side, then please do not continue, and instead contact your company administrator.
You now need to prove your identity by uploading an identity document containing an NFC readable chip. Click 'Upload your identity document' to begin.
Scan the QR code with the Digidentity app and follow the instructions on the app (if you are using your mobile phone only and already have the app, you will see an 'Open the app' button to click - the app will open automatically).
On the app, select an identity document you want to upload: passport or identity card (this can be a National ID card or biometric residence permit). If asked, make sure to select 'Yes', if your document has a chip symbol.
First, scan the MRZ code on the inside page of your passport or the back of your identity card using the camera. Ensure you line up the code with the arrows on the screen.
Next, you will be asked to scan your documents biometric chip. Before doing so, remove any cases that may be on your device or document and ensure 'NFC' is enabled in your device settings.

Place the phone directly on top of the document and the app will use NFC to scan the embedded chip in your passport or identity card. You will see blue dots to indicate when the chip is being read.
Confirm your personal details on your document and continue.
You will now be asked to take a selfie. This is to ensure that the person scanning the document is the person in the document. You will then be presented with a blue nodding head, please mimic it's movement.
Confirm your selfie upload. It should only take a few seconds to verify your document, once the check is completed you may continue with registration on your web browser.
Now that your identity has been verified, the last step is to upgrade your smart card by scanning the QR code with the Digidentity app. This PIN will be used to authenticate your signature when signing documents and also serve as the two-factor authenticator to secure and log in to your account.
Registration is now complete. You can now start signing documents via Adobe Sign using your qualified electronic signature.

For more information on how to sign using Adobe, please click here.

Now that you've completed your registration, for queries relating to document signing, please see: How do I sign a document in Adobe? How do I sign a document with eSGN?

Registration using your Mobile Device

You should have received an invitation email to register for eSGN Qualified from your company administrator. After receiving the invitation, click 'Accept invite' on your mobile device to begin the registration process.
If you have not downloaded the app already you will be prompted to do so. If you do already have the app you will be redirected instantly. Click open to continue to the relevant app store. Once the app has been installed, click 'open' to continue with the registration.
Once you open the app you will be taken to the Digidentity Welcome Page. Select 'Continue' and 'Get started' to proceed.
Select 'add account' if you have not signed up already and provide the email address in which the invitation was sent to.
After entering your email address, you will be asked to accept the terms and conditions and then provide the email confirmation code sent to your email address. Once you have confirmed your email address, you will be able to secure your account by creating your smart card.
Once you have confirmed your email address, you will be able to secure your account by creating your smart card. Click 'Secure account' to proceed.
Create and confirm your 5 digit PIN code and then select 'Continue'. You will need to provide your 5 digit PIN each time you log into your account.
The app will recognise that you have been invited to register by your Company Administrator. Click 'Accept invitation' to be begin the registration for the specified service.
Once you start the registration, the next step in the process is to verify your identity. For a qualified signature it is essential that you use an identity document that contains a biometric chip. Select 'Upload your identity document' to choose which type of ID document you would like to upload.
Select 'Continue' to begin scanning your chosen document and ensure to state 'Yes, with chip symbol'. If your document does not contain a chip, you will not be able to proceed with the registration.
First, scan the MRZ code on the inside page of your passport or the back of your identity card using the camera. Ensure you line up the code with the arrows on the screen.
Next, you will be asked to scan your documents biometric chip. Before doing so, remove any cases that may be on your device or document and ensure 'NFC' is enabled in your device settings.

Place the phone directly on top of the document and the app will use NFC to scan the embedded chip in your passport or identity card. You will see blue dots to indicate when the chip is being read.
Confirm your personal details on your document and continue.
You will now be asked to take a selfie. This is to ensure that the person scanning the document is the same person pictured in the document. You will then be presented with a blue nodding head, please mimic it's movement.
Confirm your selfie upload. It should only take a few seconds to verify your document, once the check is complete you may continue.
Now that your identity has been verified, the last step is to upgrade your smart card, click 'Next' to proceed. This PIN will be used to authenticate your signature when signing documents and also serve as the two-factor authenticator to secure and log in to your account.
Create and confirm your 5 digit PIN code.
Once your smart card has been successfully upgraded, your registration will be complete. You can begin using your Qualified Signature.