What is the Digidentity app and why do I need to use it?

The Digidentity app is a secure application which you may be required to use during registration. You can use the app if you have a device that runs on one of the following software:

  • iOS devices (iPhone, iPad, iPod touch) using iOS version 8 or later
  • Android devices with a camera, using Android version 4.0.3 or later
  • Windows mobile devices with a camera, using Windows 10 Mobile, Windows Phone 8.1

When proving your identity, you might be directed to use the app if you have a non-UK document or if you only have two of the three required UK documents, which our system necessitates manually. The system will automatically provide you with the option to use the app should you need it. 

For more information on document combinations please click the following link: Document combinations

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