At Digidentity we do our best to ensure that we provide the best services and products possible. We do understand that sometimes users may want to pass on their feedback and concerns. In the event you wish to comment about the services we offer, there are various ways you can contact us with more details.
If you need help with our service, you can contact us through email, chat or telephone. Please find our contact details below:
- Email: email@example.com
- Live chat can be accessed via your account page at https://my.digidentity.eu
- Telephone: 0330 05 83 454
Sending feedback, comments, and complaints
So that your feedback can be reviewed by a relevant member of our team, we ask that you send any feedback, comments, or complaints through to our email address at firstname.lastname@example.org. We will then process your feedback and be in contact with further information.
How we handle your feedback/comments
We are committed to providing the best products and services that we can, to all of our clients. If you are dissatisfied with our products or services, then please get in touch with us. All complaints are taken seriously, and any feedback is valuable, as it can be used to improve our standards.
For more information, please see our Complaints Procedure on the documentation section of our web page: https://www.digidentity.eu/en/documentation/.