Digidentity verifies your identity via a number of steps.
The first is creating your Digidentity account.This requires you to create a personal set of login details (email address and password), confirm your email via a confirmation code sent to you and set up security codes via SMS or our app. By doing this, you have created a secure account which only you will be able to access.
The second is adding your personal details. Once your personal details have been provided, they are checked against a trusted source, which consists of ‘known information’. This source information is taken from your personal credit history. We need to be able to generate enough information at this stage to prove who you are.
The third is verifying your identity documents. During registration, you'll be asked whether you can provide details of the following documents: UK driving licence, UK passport, up to two credit/debit cards, O2/Three mobile contract, non-UK ID documents (passport, driving licence, national ID card). These documents are verified via the approved GOV.UK Verify methods. Not all of these documents will be required.
Passports, driving licences and national identity cards may have to be uploaded via our Digidentity app. When using the Digidentity app for verification, a photo of the document and yourself is required.
Once you have provided the required information during registration, you will have a fully verified account.