To complete your verification to access GOV.UK services with Digidentity, you will be asked to complete a number of steps:
1. Account setup
First you will need to create your Digidentity account. This requires you to create a personal set of login details (email address and password), confirm your email via a confirmation code sent to you, and set up security codes via SMS or our app. After completing these initial steps you will have created a secure account which only you will be able to access.
2. Personal details
Next you will need to add your name(s), date of birth, gender, and at least one year of UK address history. Once your personal details have been provided you can start adding identity documents to your account.
3. Prove your identity
During your registration you'll be asked whether you can provide details of the documents listed below. As you add these documents, they are verified via GOV.UK-approved verification sources.
- UK passport
- UK driving licence (full or provisional)
- Fixed mobile phone contract (EE, O2, Three, or Vodafone)
- UK biometric residence permit or UK travel document
- Non-UK ID documents (passport, driving licence, national ID card)
Depending on the types of documents you have available you may be asked for up to three different documents in total to complete this step. This may involve uploading a photo of a document using the Digidentity app. For more information, please see: What documents will I need to prove my identity?
4. Finishing up
Once enough documents have been provided, your documents and personal details are checked against trusted GOV.UK-approved sources. This includes a check of your personal UK credit history to make sure there is enough active information available to prove that your provided details match.
When these checks have successfully completed you will have a fully verified account. For more information on the services that you can access with your account, please see: What services can I access using Digidentity?