Although only you should be able to access your account (using the email address, password and login code sent to your personal device), we still take potential suspicious activity very seriously.
If you notice suspicious activity on your account or receive any emails notifying you of account updates which you did not make, please contact the service desk immediately.
Phone: 0330 05 83 454
Our customer contact centre is open:
Monday to Friday from 08:00 to 22:00 (UTC)
Saturday and Sunday from 08:00 to 17:00 (UTC)