I do not have enough memory on my device, what now?

In order to install the application adequate storage on the device is required.

  • For iOS download - 3.4MB of storage is required
  • For Android download - 16.4MB of storage is required
     
  • For Windows download - 5.97 MB – 9.39 MB of storage is required

If using the application to add your passport, driving licence or ID card details and not for the 2-factor authenticator (login) it can be deleted once the document is successfully uploaded. If you plan on deleting the app after use, it may be worth using the mobile/tablet of a household/family member if you are unable to use your own device as no information is stored on the device.

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