To complete your GOV.UK verification with Digidentity, the total amount of documents you will need to provide depends on the GOV.UK service you need.
There are two levels of verification you can reach with your account: a higher level and a lower level. Our web page will automatically help you reach the level of verification needed for the GOV.UK service you are trying to access.
Services which require a lower level of verification
The three GOV.UK services listed below require a lower level of verification than other GOV.UK services:
For information on the document requirements of a lower level verification account, please see the article below:
All other GOV.UK Verify services
Apart from the services listed in the section above, all other GOV.UK Verify services require a higher level of verification. To complete this process, you must be able to verify at least one form of valid photo ID from the list below:
- A UK photocard driving licence (full or provisional)
- A UK passport
- A non-UK driving licence
- A non-UK passport
- A national identity card (for non-UK nationals)
- A UK biometric residence permit (BRP card)
Along with a form of valid photo ID, It is also possible to verify the following:
- A fixed mobile phone contract with O2 or Three
- Up to two UK debit or credit cards in your name [article: name of link 'accepted cards', article Why are my financial details being rejected? link to section 'accepted cards']
Depending on the types of documents you have available, you will need to provide either two or three documents to complete your account. This may involve uploading a photo of a document using the Digidentity app.
Not enough documents to hand?
If you don't have any of the photo ID forms mentioned above or are unable to complete your verification after providing your available documents, unfortunately it will not be possible for you to verify your identity with Digidentity at this time. For more information on how to continue, please see the article below:
Is there a document on the list above that you haven't been asked for?
If you do have one of the documents above, but haven't been asked to add it to your account, please contact our service desk.