An account recovery code is emailed to you during the recovery process. It can help you recover your password or two-factor authentication device (If you no longer have access to the original mobile number or app code).
Each time you recover your login details, you will receive a new account recovery code, which is valid for 15 minutes. If you have any issues receiving this code or if it expires, you can click the option to resend a new code.
Please note that if you created your account before 3rd November and have not accessed it since the end of that month, you may be asked to provide the original account recovery code when recovering your password. If you have any issues finding this code in your email inbox, please do not hesitate to contact our team.