We are sorry to hear you do not wish to keep your account. It is possible for you to deactivate it using the steps below:
1. Go to the Digidentity login page and log in with your username/email address, password and two-factor authentication code.
2. You should see an overview of your profile. In the Settings section, select ‘Deactivate my account’.
3. Once you have read the 'Please note' information, select 'Yes'. to confirm the deactivation.
When deactivating your account, there will be a 30 day ‘cool down period’. This means you have the option to reactivate your account by logging back in within this time. If you do not log back into your account, your account will be permanently deactivated and placed in the queue to have your details deleted.