Yes, your account can be deleted. Please see the article How do I cancel my account? for more information on how to achieve this.
If you are unable to log in to your Digidentity account, you can send an email to email@example.com from the email address your Digidentity account is registered to. For security reasons, this will need to including the following information:
- Confirmation that you have lost access to the relevant login details for your account and would like us to delete your account.
- Your full name (including any middle names)
- Your date of birth
Once your request has been processed, we will send your account for deletion and after 30 days it will be irreversibly deleted. You will no longer be able to recover your account after this period.